Returns & Exchanges

At PureEssenceOils, we want you to be completely satisfied with your holistic beauty purchase; if you are not happy with your order, we offer returns on unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original glass vials and outer packaging to ensure no leakage or damage occurs during transit.

• 3.
  Ship Items Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location within 7 business days.

• 4.
  Receive Your Refund

  Once our quality control team inspects the seals, we will issue a full refund to your original payment method, typically appearing within 5-10 business days.